Guest Survey

Welcome! At Club Chalet, your feedback is important to us. Your input will help us provide our guests with the best service possible, now and into the future. We thank you for taking the time to share your thoughts about your experience with us.

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Guest's Name *

First

Last

Guest's Email *

Where Did You Stay? *Creekside Gatlinburg ACreekside Gatlinburg BGone FishingOverlookPark ParadiseSnowy Mountain RetreatEagles NestBear’s LairRiver’s Edge ARiver’s Edge BRiver’s Edge CRiver’s Edge DRiver’s Edge ERiver’s Edge FBearadiseLazy BearHoney BearGrandview ChaletHoney’s HollerPiney WoodsHidden Creek ChaletMountain View HideawayBear TracksSkier’s CrossingHoney’s HideawayStreamside ParadiseStreamside RetreatMountain ComfortSleepy HavenBear’s DenMountain DreamMountain SongSkier’s CrossingEdelweissSkier’s CrossingShady Woods RetreatSkier’s CrossingI’m sorry, I forgot the name!

What Was Your Arrival Date? *

Check-In/Check-Out

• Excellent
• Good
• Fair
• Poor
• N/A

Friendliness

• Excellent
• Good
• Fair
• Poor
• N/A

Staff Knowledge

• Excellent
• Good
• Fair
• Poor
• N/A

Responsiveness

• Excellent
• Good
• Fair
• Poor
• N/A

Guest Services Comments

Appliances

• Excellent
• Good
• Fair
• Poor
• N/A

Cooking Utensils

• Excellent
• Good
• Fair
• Poor
• N/A

Dishes & Glassware

• Excellent
• Good
• Fair
• Poor
• N/A

Pots & Pans

• Excellent
• Good
• Fair
• Poor
• N/A

Kitchen Comments

Bathtub

• Excellent
• Good
• Fair
• Poor
• N/A

Sink

• Excellent
• Good
• Fair
• Poor
• N/A

Toilet

• Excellent
• Good
• Fair
• Poor
• N/A

Mirrors

• Excellent
• Good
• Fair
• Poor
• N/A

Bathroom Comments

Overall Cleanliness

• Excellent
• Good
• Fair
• Poor
• N/A

Furniture Condition

• Excellent
• Good
• Fair
• Poor
• N/A

Floor Condition

• Excellent
• Good
• Fair
• Poor
• N/A

Windows/Coverings

• Excellent
• Good
• Fair
• Poor
• N/A

Mattresses

• Excellent
• Good
• Fair
• Poor
• N/A

Overall Unit Comments

Additional Comments

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